Payment Policy

This Payment Policy applies to all orders placed within Australia and the USA.

Currency and Pricing

- Prices are displayed in your local currency (AUD for Australia, USD for the United States).
- Payments are processed in the currency shown at checkout.
- The price you see at checkout is the final price, inclusive of any applicable taxes.

Accepted Payment Methods

We currently accept the following payment methods on our website:

- Visa

- Mastercard

- American Express (AMEX)

- Apple Pay

- Google Pay

- Shop Pay

- UnionPay

Secure Payments

We use industry-standard encryption and security measures to protect your payment information.
Your full payment details are never stored on our servers.

Order Confirmation

After placing an order, you will receive an order confirmation by email.
If anything looks incorrect, please contact us immediately.

Contact Information

Store name: Lunezzo

Address: 453 Flinders Ln, Melbourne VIC 3000, Australia

Contact form: click here

E-Mail: support@lunezzo.com

Phone number: +61480008156

We aim to respond to your inquiries within 24 hours.

Customer Service Hours:
Monday to Friday: 9am - 6pm (AEST)
Saturday and Sunday: Closed